Privacy Policy
At promocraft, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website promocraft.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the “Site”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.
Introduction to Our Commitment
We value your trust and are dedicated to being transparent about the data we collect and how we use it. This policy aims to clearly outline our practices regarding your personal information, ensuring you understand your rights and our responsibilities. Our goal is to provide a secure and trustworthy online experience.
This document is a living policy, and we may update it from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically to stay informed about how we are protecting the personal information we collect. Your continued use of the Site after any modifications signifies your acceptance of those changes.
Learn More About CookiesData Collection: What We Gather
Personal Data
We collect personal data that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products and services, when you participate in activities on the Site (such as posting messages in our forums or entering contests), or otherwise contact us. The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use.
- Name and contact data (email address, phone number)
- Account credentials (passwords, similar security information)
- Payment data (credit card numbers, payment instrument numbers if applicable)
Derivative Data
Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
- Log and usage data
- Device data (computer, phone, tablet)
- Location data (IP address derived location)
Data from Social Networks
User information from social networking sites, such as Facebook, Instagram, Pinterest, or Twitter, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks. This data is collected only if you choose to link your social media accounts.
- Public profile information
- Email address from social login
- Any other data you authorize
How We Use Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Email you regarding your account or order.
- Enable user-to-user communications.
- Fulfill and manage purchases, orders, payments, and other transactions related to the Site.
- Generate a personal profile about you to make future visits to the Site more personalized.
- Increase the efficiency and operation of the Site.
- Monitor and analyze usage and trends to improve your experience with the Site.
- Notify you of updates to the Site.
- Offer new products, services, mobile applications, and/or recommendations to you.
- Perform other business activities as needed.
- Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.
- Process payments and refunds.
- Request feedback and contact you about your use of the Site.
- Resolve disputes and troubleshoot problems.
- Respond to product and customer service requests.
Cookies and Tracking Technologies
We use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such an action could affect the availability and functionality of the Site.
A "cookie" is a string of information which assigns you a unique identifier that we store on your computer. Your browser then provides that unique identifier to use each time you submit a query to the Site. We use cookies on the Site to, among other things, keep track of services you have used, record registration information, record your user preferences, keep you logged into the Site, and to facilitate purchase procedures.
Review Our Cookie Policy
Your Rights and Choices
Access to Your Information
You have the right to request access to the personal information we hold about you. We will provide you with a copy of your data in a structured, commonly used, and machine-readable format. Requests can be made by contacting us directly.
Correction and Deletion
You can request that we correct any inaccurate personal data we hold about you or delete your personal data. Please note that we may need to retain certain information for record-keeping purposes, to complete transactions, or when required by law.
Opting Out of Communications
You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we may still communicate with you regarding service-related messages such as account administration.
To exercise any of these rights, please contact us using the information below. We are committed to responding to your requests in a timely and efficient manner.
Contact Us About Your DataThird-Party Services and Data Sharing
We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are obligated to maintain the confidentiality of your information and are prohibited from using your personal information for any purpose other than that for which they were engaged.
We do not sell, trade, rent, or lease your personal information to third parties. We may, however, share aggregated and anonymized data with third parties for marketing, advertising, or other uses. This aggregated data cannot be used to identify you personally.
- Service Providers: For website hosting, data analysis, and email delivery.
- Affiliates: With our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Obligations: To comply with legal process, respond to requests from public and government authorities, protect our rights, privacy, safety or property, and/or that of our affiliates, you or others.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
We will let you know via email and/or a prominent notice on our Site, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
Last updated:
Read Our Terms of Service